Onboarding

We are pleased that you have chosen to join our team, and we are committed to helping you get off to a strong start.  You will soon be receiving an e-mail with specific instructions for getting you “set-up” as an employee.  This e-mail will come from “New Hire Onboarding Team” and will take you through specific tasks that must be completed before you arrive for your first day of work. When you do report to your position, you will have just a few more administrative tasks to complete during your first week of employment, and you can accomplish those once you have access to our company network.  In the meantime, please take a few minutes to view the information on this web page to learn more about TransCore’s business and what we are all about. Welcome aboard!

What We Do

A leader in the transportation industry for more than 80 years, TransCore delivers innovative products and services to transportation departments and agencies across the globe. Our mission is to provide engineering solutions for safer, more reliable travel on our roads, bridges, tunnels, and highways. In 1939, we provided radio communications for the country’s first toll road in Pennsylvania. Today, we’re developing the nation’s largest express lanes, and creating smarter traffic systems that can automatically adapt to changing traffic conditions.

By focusing solely on transportation, TransCore leads the industry in:

• Electronic Tolling and Express Lanes that provide drivers with convenient access and reliable travel experiences
• Customer Service Centers that manage the accounts of toll road users through in-person, telephone, or internet-based interaction, and provide our customers with accurate, timely, financial reporting
• Intelligent Transportation Systems that reduce congestion on highways and city streets, and improve driver safety and mobility
• Radio Frequency Identification (RFID) technology that provides secure access for toll roads, airports, hospitals, parking garages, trucking fleets and rail carriers, and even our nation’s borders.

Focus on Customer Service

We are a company built on customer service. Every one of our employees are empowered and motivated to respond to every client need with innovation, distinction, and efficiency. As a result, many of our clients have partnered with us for decades allowing us the privilege to earn the ultimate reward: our customers’ trust.

A Culture of Customer Service

We have accomplished all this by developing a culture built squarely on customer service. More than 2,000 employees across the globe work every day to meet their customers’ needs. Whether an engineer, a customer service representative, a software analyst, or a technician in the field, we all have one thing in common. We share the same driving principle – treat every customer with respect and earn their trust.

At TransCore, you have joined a diverse group of professionals who have shaped our rich and successful history, and who now pass the baton to you. Your commitment to the very best in customer service will ensure our ongoing success as a company, and open the door to transportation innovations not yet imagined.

We encourage you to learn more about our award-winning solutions across each business segment by watching the videos below.