Back Office Operations

Focused on Customer Service Excellence

Managing over $2 billion in annual toll revenues

Building upon 25 years of account management experience, TransCore has installed more than 35 back office solutions and currently operates eight customer service centers.  Our operations teams are responsible for managing 3.7 million active accounts, which represents over $2 billion in toll revenues and 600 million transactions annually for our clients.  TransCore toll operations are well known for providing superior financial accounting, customer relationship management, interoperability, and mobility services while consistently exceeding key performance metrics to ensure end users receive the highest level of customer service.